Shipping Policy

Pehraavaa – Shipping Policy

Welcome to Pehraavaa! We take great care in ensuring that your order reaches you in perfect condition and on time. Please review our shipping policy before making a purchase.

1. Order Processing Time

  • All orders are processed within 3–7 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Processing times may vary during sale periods, festive seasons, or due to high order volumes.

2. Shipping Methods & Delivery Time

We offer standard shipping across India:

  • Standard Delivery: 5–10 business days after dispatch.

  • Delivery timelines are estimates and may vary depending on the shipping destination, courier delays, or unforeseen circumstances.

3. Shipping Charges

  • Shipping charges will be calculated and displayed at checkout.

  • We may offer free shipping promotions from time to time — these will be announced on our website or social media platforms.

4. Tracking Your Order

  • Once your order is dispatched, you will receive a tracking link via email or SMS to monitor your shipment.

  • Please allow 24–48 hours for tracking information to be updated by the courier.

5. Address Accuracy

  • Please ensure your shipping address and contact details are accurate at the time of checkout.

  • Pehraavaa will not be responsible for orders delayed, lost, or returned due to incorrect or incomplete address information.

6. Delays Beyond Our Control

While we work with reliable courier partners, delivery may be delayed due to:

  • Weather conditions

  • Courier operational issues

  • Regional restrictions or government regulations

  • Peak festive seasons
    We will do our best to keep you updated in such cases.

7. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours with photographs of the product and packaging.

  • For lost packages, we will initiate an investigation with the courier service. Replacement or resolution will be provided based on the outcome.

📩 Need Assistance?
For shipping-related queries, email us at support@pehraavaa.com — we’re here to help!